JR
Jenna R
1 reviews | Active since Oct 2012
03 Jun 2019, 09:56
Poor follow up service
FNB has still not provided me with feedback about refunding me for mistakenly upgrading my account. I last heard from someone 7 days ago! I am owed roughly R1140. Someone needs to fix this problem.
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FNB (First National Bank)'s replyOfficial
03 Jun 2019, 12:48 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply03 Jun 2019, 12:48
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***