ON
Ofentse N

1 reviews | Active since Feb 2012

14 Sept 2020, 14:43

Poor FNB support for opening business bank account.

After opening a business account last week, FNB requested the SARS tax number. This was provided as requested via the documents I was required to complete. I was instructed to send the completed document to the email address given with the subject line un-altered.

A week later, here I am sitting with a useless product that is not working despite complying with the requirements.

I have been sitting waiting for FNB bankers for over 1 hour to get assistance only get no support.

Please sort out this issue and explain to me what is going on here. Business operations need to resume.

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Replies (1)
ON
Ofentse N's update22 Sept 2020, 10:57
Reviewer Update
Thank you FNB. This may have been a glitch in the system. I am happy with the speedy response of the complaints department. Because of this fast turn around I give you a 4 star rating instead.