1 reviews | Active since Aug 2018
POOR FNB SERVCE-PRIVATE CLIENTS
Received PATHETIC from the Private Clients Suite after discovering duplicate debits on my ATM withdrawals .We pay large service fees and No service at all. Raised a dispute on the 6th of July and I have sent over 20 mails -moved from one person to other ,signed dispute forms ,held 30 minute calls but my money is not back .I have countless reference numbers
Good day Nomkhosi Ncube,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nomkhosi Ncube,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)