Poor FNB customer service

<p>I wonder mandla need urgent assiatance regarding this matter. On the 23rd of December 2016 at 10:52am, Sivuyile Hamana transferred money from his FNB account via EFT to my standard bank account. I went to the bank on the 24th and I was promised that it will reflect the following day to my account, but up until today I have not received the money, my holidays are a disaster its affecting my whole family. I need assistance urgently please my life stuck during the this time of the year. Please assist.</p>