SK
Sudhanshu K

1 reviews | Active since Jul 2019

29 Aug 2019, 15:38

Poor FNB card support

The support is so bad, the service is so bad. You have to be on call forever. People who don't have an ID and have a foreign passport should avoid using this bank. They don't know how their card limit feature works. Every body is good at passing the buck. I have my money with the bank, I am doing an online payment that is withing the limit, yet I cannot make a payment. Nobody knows why not even the bank. What is wrong with them?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2019, 16:37
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

 Hello Peter Complaints Team 

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