Poor FNB business service

My business is in the middle of it's annual Audit, deadline being 30 June. I contacted FNB Business to request my IT3B and was told it is not available and that it will only be available "sometime next month" Now when your business Audit is obligatory in terms of legislation the comeback of not submitting on time is very high.

I was then told by "business desk" to contact FNB "business admin" which i did, only to receive a response that i must contact "business desk" around and around we go in circles with no one at FNB who is prepared to step up and assist a client. Instead just pass on the proverbial buck to someone else because we really not interested in helping anyone.

Last year i closed my personal FNB account because of similar pathetic service, looks like this year will be my business accounts.