Poor FNB business account service

I have been trying to open a FNB business bank account for the pass 3 weeks. I've sent off documents, I've collected my card but I'm still waiting for my account to be verified and it's going on for Weeks I've been chatting to Fnb secure chat and they promised someone would call me back. I call the call centre two days later last week Wednesday and to date I have not received verification or log on details. . Maybe I should leave my business with the competitor bank