Poor Feedback and Services

I have been very patient with FNB and I am not a person who reacts quickly but I think i have had enough now.

Firstly early this year, I was over charged in one of the tollgate and I reported it for refund but there seem to be little progress on that, no feedback no nothing.

I cleared my Revolving and Credit Card late in March, I then used the credit card and paid off the amount within the days that you guys mention would be interest free should I pay back the money but guess what I got charged interests, same thing happened again this morning I used the amount and I got hit interests, which ends up asking myself how many times have you guys been doing this.

So I app**** for Fusion Premiums and i thought it was a going to bring both cheque and credit accounts to premiums but it only brought the cheque account meaning that I have a Fusion account and a private client account I asked for it to be taken to premiums and I was given a ref# (CAS-***-VOL8H3) but no one has called me and I am expected to pay for that account which I don't want anymore.

I ordered a card few weeks ago and I was surprised I got charged R120.00 for that, I have asked my banker to have a look at that but I have not gotten feedback or any refund on that.

So here is what I am requesting FNB to do for me with immediate effect:

1. Close my Credit Card 2. Close my Revolving Loan 3. Close my Overdraft Account

I am disappointed by this kind of services and I won't lie but I am honestly considering to another service provider maybe they can do better as there is no perfect services.