eJ
elton J

1 reviews | Active since Nov 2011

09 Oct 2017, 00:14

Poor Feedback and removal of existing cheque account

I have approached FNB to find out why they have simply removed my one cheque account from my accounts listing. i have called my private banker, i spoke to a private client liaison telephonically. i emailed bheki ndlovu on the 27 september 2017. feedback 28 september 2017 was that a query has been logged. no feedback since nor returning of my cheque account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2017, 08:56
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)