RH
Rushdia H
1 reviews | Active since Aug 2014
23 Mar 2016, 14:24
Poor feedback
I regret that I have to use this platform to get proper feedback from my bank. I have app**** for a home loan but since this morning, I have been given the run around, call centre agents sending me back and forth between Home loans and housing finance. Some cannot find my application while others can. Please assist.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Mar 2016, 14:34Hello client246,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893223.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893223.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Mar 2016, 14:34
Official
Hello client246,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893223.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893223.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)