ZK
Zaheed K

1 reviews | Active since May 2018

27 Mar 2019, 10:19

Poor delivery service for cards

I have been waiting for my credit card delivery from takealot. From last week they keep rescheduling and messing me around.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2019, 10:48
Official
Good day Zaheed Khan, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

ZK
Zaheed K's update27 Mar 2019, 14:00
Reviewer Update
The mayter was not resolved as yet. The courier company still insists they will deliver it on Friday when I am not available. They also insisted on Monday when they were supposed to deliver the card that they will deliver it today. I am really concerned about ***** now.