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LETISHA S

1 reviews | Active since Oct 2015

12 Jun 2018, 08:37

Poor delivery

How long does it take for you to get service from FNB. I’m waiting from the 1 June for FNB to change my credit profile. Strongest bank with poor delivery

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2018, 09:30
Official

Good Day Letisha,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to debt review as your husbands profile indicates so .

Debt review will be in touch with your husband as you do not have signing powers over his accounts.

I do apologise for any inconvenience caused.

Should you wish to email or contact debt review directly you may do so on *** or ***

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

LS
LETISHA S's update12 Jun 2018, 14:19
Reviewer Update
Now the home loan department don’t reply for application done a week ago
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2018, 14:32
Official

Good Day Letisha,

Please contact Home loans directly instead of emailing as you will need to be authenticated over the line and advised accordingly on your application.

The number is ***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2018, 15:46
Official

Good Day Letisha,

I do apologise for the delay.

Kindly be advised that I can not give you feedback .

Your husband needs to contact home loans and they will provide him with the outcome of the application.

He could speak to any consultant whereby he will need to be authenticated and advised regarding the outcome.

The number is ***

Regards,

Client Experience Team

Email address: ***

Tel number: ***