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vasigan N
1 reviews | Active since Oct 2011
17 May 2022, 09:44
Poor customer support and FNB staff lack of knowledge
I have been trying to verify my laptop device for online banking for past few months. Everytime I contact the call centre they give me a different story to fob me off.
I can't understand why this device has to be verified as I have been using the same device for online banking for past year and had no problems.
FNB really poor at handling issues.
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vasigan N's updateReviewer Update
18 May 2022, 18:00I spoke to a FNB person yesterday and she said that she was going to escalate the issue with the relevant department. I have still not received any feedback.
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vasigan N's update18 May 2022, 18:00
Reviewer Update
I spoke to a FNB person yesterday and she said that she was going to escalate the issue with the relevant department. I have still not received any feedback.