MD
Mellowzain D
1 reviews | Active since Jun 2016
13 Jun 2019, 08:23
Poor customer services
I call yesterday after waiting for 15 mins to be assisted i was greeted by a rude call center agent giving me attitude, i request i speak to a Team leader she put me oh hold and eventually dropped the call. i spend 21 mins on a call and was assisted by rude people fnb employers
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Jun 2019, 10:47Good day Mellowzain Damoense,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Jun 2019, 10:47
Official
Good day Mellowzain Damoense,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***