Poor Customer Service from FNB Loans and Home Loans

<p>I'm an FNB Private client who has been treated unfairly by both FNB Loans and Home Loans departments. I app**** for home loan in July which was granted. Then app**** for a personal loan a month later. Then home loans department came back and declined my homeloan unless I produce a letter stating that the loan has been paid up. I paid up the loan with interest and now I'm told I cannot get a paid letter until 45 days has lasped, at the same time FNB Home Loans cannot accept the provisional settlement letter issued by one of their own departments. I found the service very appauling and have decided to move to another bank. I have already paid all transffering and bond fees including a deposit on the house yet I'm still treated like a ********.</p>