TM
Thokozile M

1 reviews | Active since Oct 2018

11 Oct 2018, 13:21

Poor customer service for forex traders

A bank with poor leadership, allowed money into aa account that they know they have freezed, if you trading forex know that your account is going to be freezed, such a bank that does not allow Basotho nation to develop

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2018, 14:51
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Lesotho for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)