OM
Olwethu M
1 reviews | Active since Jan 2017
02 Nov 2023, 16:35
Poor customer service
Fnb has not credited my deposit from Woodford since 20/09/2023. O very time I call I am being sent from pillar to post it’s so exhausting this type of service is *****ulent.
I cannot wait to finally get help and leave the damn bank.
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Olwethu M's updateReviewer Update
04 Nov 2023, 12:51I still have not received any feedback. Even though I received an email saying I’ll be contacted within 24 to 48 hours and I have not received anything. What a frustrating experience from FNB credit card. I just want this deposit to be credited back and I can pay off and close this account. I have seen enough. The fact that the consultants are not well knowledgeable about the process shows the lack of training on the different products.
OM
Olwethu M's update04 Nov 2023, 12:51
Reviewer Update
I still have not received any feedback. Even though I received an email saying I’ll be contacted within 24 to 48 hours and I have not received anything. What a frustrating experience from FNB credit card. I just want this deposit to be credited back and I can pay off and close this account. I have seen enough. The fact that the consultants are not well knowledgeable about the process shows the lack of training on the different products.