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Shanel M
1 reviews | Active since May 2017
07 Sept 2026, 09:50
Poor customer service!!!
I have been calling FNB non stop for assistance with an investment transfer. I have been relentlessly transferred from pillar to post with no information. This has been off an on for well over a month. This morning alone I have made 3 calls, with no assistance.
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Replies (2)SM
Shanel M's updateReviewer Update
08 Sept 2026, 11:24Hello. My issue is not resolved. I received calls at random times whilst I am working. Please may I request a call at 1pm
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Shanel M's update08 Sept 2026, 11:24
Reviewer Update
Hello. My issue is not resolved. I received calls at random times whilst I am working. Please may I request a call at 1pm
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Shanel M's updateReviewer Update
18 Sept 2026, 12:01I haven't received any feedback since the original call. Am email was sent saying I'll be contacted in 2 business days. It's been 4.
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Shanel M's update18 Sept 2026, 12:01
Reviewer Update
I haven't received any feedback since the original call. Am email was sent saying I'll be contacted in 2 business days. It's been 4.