LM
L M
1 reviews | Active since Dec 2019
30 Dec 2019, 17:20
Poor customer service.
You'd swear FNB is in the same pocket with ****** who debit our accounts *******ly. I disputed a September debit order for 579 and status is still pending even today. I called, emailed FNB multiple times. I wen to the branch multiple time and no luck. It's either they will call you in a day or 2, or the systems is down and they'll call following day. Just check ISP Firestream on Hello Peter or google review you will see how they run ******* debit on people's account. Note I migrated and still struggling to be serviced
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
31 Dec 2019, 09:35Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply31 Dec 2019, 09:35
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
