LM
L M

1 reviews | Active since Dec 2019

30 Dec 2019, 17:20

Poor customer service.

You'd swear FNB is in the same pocket with ****** who debit our accounts *******ly. I disputed a September debit order for 579 and status is still pending even today. I called, emailed FNB multiple times. I wen to the branch multiple time and no luck. It's either they will call you in a day or 2, or the systems is down and they'll call following day. Just check ISP Firestream on Hello Peter or google review you will see how they run ******* debit on people's account. Note I migrated and still struggling to be serviced

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Dec 2019, 09:35
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Hello Peter Complaints Team 

***