Poor customer service
Poor customer services, no client comeback.
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
12 May 2020, 16:20I've been trying to contact FNB since Friday. I've got hold of a couple of consultants but still no answers. 3 of the consultants that ive spoken to promised to send me emails about there Debt Protection plans and what im covered for. Ive currently been on the phone for 55 min and still no answers. Don't think there is an department that I have not been put through and told my whole story. This is the worst service from one of our leading bankers. each and every time i need assistance it takes me two to three days to get help. I wont recommend opening ANY account with FNB. Worst Client service ever.
's update12 May 2020, 16:20
Reviewer Update
I've been trying to contact FNB since Friday. I've got hold of a couple of consultants but still no answers. 3 of the consultants that ive spoken to promised to send me emails about there Debt Protection plans and what im covered for. Ive currently been on the phone for 55 min and still no answers. Don't think there is an department that I have not been put through and told my whole story. This is the worst service from one of our leading bankers. each and every time i need assistance it takes me two to three days to get help. I wont recommend opening ANY account with FNB. Worst Client service ever.