Poor customer service and attitude.

Yhooo I hate coming to this bank when there was a live rugby match.we were not attended.when I complained I was told by an official that fnb is the sponsor of the rugby.my question was why they dont close shop if .if they are going to watch rugby not attending clients.i was shocked when I asked for the manager that she was the part of the crew.this is so not on.client service is on another level in this bank.i had to questions twice because I wanted foreign then youth card.