Poor Customer Service All Round

I went to a branch app**** for new card, it was ordered and i asked the guy at Killarney Mall branch to register my cell phone banking. he done but never advised me that I will need last 4 digits of card number. I then called the the call center where I was transferred about 4 times and no one was able to assist. <br> <br> This is pathetic service and I expected more.