POOR CUSTOMER SERVICE

<p>My Son app**** for his company registration through FNB (on the 2nd August 2016) and to date, he is bieng pushed from pillar to post. Often, the ineffecive, unprofessional staff at the FNB call centre don't have responses for his questions and/or are transferring him from one consultant to the next. FNB Online Business Registration, just focus on your job and do the right thing, or else fire all those ineffective staff members, and employ people who are ready to serve the public, as per their employee conditions of employment. We demamd that you finalise this process and give feedback ASAP (***). The six week application period has elapsed, and you still give useless feedback, and claiming the company hasn't been registered at CIPC, but then send documents confirming that. When are you people going to finalise this? Get your acts together, you're delaying my Son's progress/success. You MUST give fedback by Monday, 26th September 2016, confirming that all is finalised, business account opened and that all is set. Contact my Son on ********** 748.</p>