GP
Godfrey P
1 reviews | Active since Mar 2009
20 Mar 2015, 10:51
POOR CUSTOMER SERVICE
If you log a complaint with FNB on Hellopeter, FNB would just respond to your complaint here just to be rated with \COMPANIES WHO RESPOND"and give the client JUST a ref number and not address the actual problem. People will still go to FNB branches and experience the same problem like I did with FNB Burgersford branch because nobody seems to care what problems clients are experiencing.<br> ---<br> <br> Hello gphoku"
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
20 Mar 2015, 10:58Hello gphoku,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Mar 2015, 10:58
Official
Hello gphoku,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
