wW
westyako W
1 reviews | Active since Jul 2016
01 Oct 2019, 14:47
Poor customer service
Worst service ever... Waited for over an hour to be assisted at baywest... Due to their digital queuing system, even when I advised the machine is not calling out my number but it took them over 30 Min to make a plan.. I'm really disappointed and frustrated this such poor service. The staff took lunch after being there after been waiting for 20min they took lunch and came back and I still had to wait. No sorry will bring back my time and unesseary inconvenience
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FNB (First National Bank)'s replyOfficial
01 Oct 2019, 16:42Good day Thabile West Yako,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply01 Oct 2019, 16:42
Official
Good day Thabile West Yako,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***