SN
Sindi N
1 reviews | Active since Jan 2019
29 Oct 2019, 07:30
Poor customer service
I app**** for a home loan injuly/august with Feb, evaluations were done and was informed that I qualify for 400,000, but till today, I way forward or feedback from fnb, I also app**** for credit card several times, no feedback at all, why can't I be told if I'm declined , Fnb customer service is really bad especially with online applications
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FNB (First National Bank)'s replyOfficial
29 Oct 2019, 10:19Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Oct 2019, 10:19
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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