NM
Naledi M
1 reviews | Active since Aug 2014
24 Feb 2021, 15:04
Poor Customer Service
On the 22nd of Feb, I emailed your private client service suite to obtain clarity on a certain matter. I received the following reference number CAS-***-H0F5Q2.
Today I recieved an email stating that my request has been concluded despite the fact that I recieved absolutely NO feedback from FNB.
What sort of customer service is this?? Can I get a response ASAP!!
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Naledi M's updateReviewer Update
05 Mar 2021, 14:19I recieved a call from your team telling me that they have escalated the matter to the relevant department. Over a week later and I still mo feedback!
NM
Naledi M's update05 Mar 2021, 14:19
Reviewer Update
I recieved a call from your team telling me that they have escalated the matter to the relevant department. Over a week later and I still mo feedback!