lT
lookie T
1 reviews | Active since Oct 2018
09 Apr 2026, 08:56
Poor Customer Service
Staff member called Ntombi in FNB, Sky City is a terrible consultant. I went seeking advise and instead she was very sarcastic and answered a question with a question. She looks down on clients which is something that a consultant who's job is based on working with people should be doing.
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Replies (1)lT
lookie T's updateReviewer Update
09 Apr 2026, 15:41Thank you, Emily from FNB Sky City for contacting me.
I appreciated your compassion and understanding in customer services.
Because of your call and not giving up when I was not answering my phone, I will reconsider my decision of migrating to another bank.
I appreciate your service Emily.
I appreciated your compassion and understanding in customer services.
Because of your call and not giving up when I was not answering my phone, I will reconsider my decision of migrating to another bank.
I appreciate your service Emily.
lT
lookie T's update09 Apr 2026, 15:41
Reviewer Update
Thank you, Emily from FNB Sky City for contacting me.
I appreciated your compassion and understanding in customer services.
Because of your call and not giving up when I was not answering my phone, I will reconsider my decision of migrating to another bank.
I appreciate your service Emily.
I appreciated your compassion and understanding in customer services.
Because of your call and not giving up when I was not answering my phone, I will reconsider my decision of migrating to another bank.
I appreciate your service Emily.