POOR CUSTOMER SERVICE

I would like to express my sincere and dissatisfaction about FNB’s POOR SERVICE. I have since made a complaint on 02 April 2020, and till today I have not been responded to. Yesterday I spoke to @Rbjacobs and he has assured me the Bank will come back to me today. However, it appears to me that a black man’s complaint doesn’t matter to FNB although they will continue milking him till to the grave. I was given the reference number ***NF and promised that my complaint has been assigned to Customer Resolution Centre but till now nothing is forthcoming.

FNB could you please stop with your ************ tricks and be a reliable institution for once and do the right thing?