Poor Customer Service

32 Days Notice turned in to 34. After holding for 32 minutes Investment banker decided to cut my call.

I called this morning to enquire why my 32 Days Notice hasn't been paid to my revolving loan whereas the money is no longer in the 32 days account. I was told that it takes 48 hours for the money to reflect on Loan accounts(i.e 34 days) unlike if its been transfered to cheque account. I then requested a document/policy explaining that and the banker made me hold on the line until the call was cut. The money was ment to settle the account before the 28th.

Going to FNB branch was a waste of time as I was not assisted, looks like FNB is on strike after all.