Poor Customer Service

Dear FNB Today was supposed to be a special day. I settled all my personal debt Needless to say I went into your Hyde Park branch to query a small figure even though I paid all the Early settlements in full, needless to say I was treated very poorly from your staff to the point where I was told of she should carry on explaining to me the process if I don’t want to listen. As far as being in the customer care industry, I think this attitude is very poor and frustrating to say the least. Just thought I would bring it to someone’s attention.