JG
Jennifer G
1 reviews | Active since Oct 2013
12 Jun 2019, 08:19
POOR CUSTOMER SERVICE
I sent a complaint to FNB online on the 15th May 2019 which was successfully submitted, and one of their consultants would contact me within 24-48 hours.
It is now 4-weeks later, and I have had no feedback and find this to be very poor services.
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 11:08Good day Jennifer Gould,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Jun 2019, 11:08
Official
Good day Jennifer Gould,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***