TS
Timothy S

1 reviews | Active since Jan 2019

21 Jan 2019, 10:37

Poor customer service.

Hi I am still waiting for Bongani Khumalo to answer my questions on email. Or a phone call from the premier suit? It's going on two weeks and my complaint has not been dealt properly? Or is this how FNB as a professional baking institute treats there customers when they can not admit a error from there side.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jan 2019, 12:05
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)