Poor customer service 😞

Lost my card about a week ago which disrupted my business immensely. My journey in accessing my account afterward became a nightmare. 1.Reporting my card was a lengthy process. 2.Activating my card caused more turmoil...after numerous calls I had to close my business to go to the branch to activate my card. 3. Only to discover that although my card was now activated I could not transact because I no longer had access to my cellphone banking. After lengthy calls today ...being transferred several times I am now told that I have to go in to the branch AGAIN! Having to close my practice yet again!!