MK
Martin K

1 reviews | Active since Apr 2012

27 Jun 2017, 12:57

Poor customer service

<p>Pend more than 30 min. on the phone trying to get confirmation of details from the business help desk, to no avail. calls got cut off and the agents do not call back or complete the request. Poor service!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2017, 13:29
Official

Good Day,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

I have logged a formal complaint on your behalf and have requested that they provide you with assistance and a resolution.

Complaint reference number ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)