1 reviews | Active since Feb 2011
poor customer service
<p>I am back overseas and was promised that I can reach out to my branch via email if there is a matter regarding my business account. The branch manager assured me that he would be looking after my account. In the last three weeks I have sent 5 emails with no response AT ALL. <br />The numbers given to overseas clients are just taking you to a call centre where you wait forever.... </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)