Poor Customer Service

<p>On Friday ( 10 February 2017) my account was put on hold without my knowledge, I went to the OR Tambo branch on Saturday afternoon (11 February 2017) to gain clarity on the matter. I was advised that the branch did not have a Business Banker as it is a small branch, therefore could not be assisted.I was also informed that a Business Banker will call me on Monday morning ( 13 February 2017), which did not happen. I drove to the Alberton branch and there I was informed that Salome had put a hold on my account and that she was not available to attend to the query or give an explanation as to why the account was put on hold.This is a huge inconvenience for the business as we cannot pay our suppliers . The business is suffering as a result. Nothing has been resolved to date. FNB cannot help me and I'm considering moving my account to another bank.</p>