Poor Customer Service

<p>I am constantly shocked by the poor customer service that this mor#n of a so called banking with innovation nonsense of a bank called FNB. So I got a replacement of my private clients cheque card and the first transaction I tried to do with the card, it returned an error message stating that I had punched my pin incorrectly for more than the allowable number of times. Although I had only punched my pin once. Today I called and the guy couldn't help and I am refered to the branch but why the f am I paying these huge fees and worse that this is not my fkn fault. This is definitely the last month I'm with FNB...I've heard enough of this ********** </p>