Poor customer service

I am very disappointed in the service or rather the lack of service thereof from FNB. I have been with FNB since 2009, and after several calls and emails to try and get an answer as to why my account is no longer active, no one has bothered to give me answers.

It was all great, when I was employed and my salary went into their bank month after month for years I lost my job and without prior communication, they just decided to close my account. It is now mission impossible to have my account reactivated, now that I have an income again and the worse part is no one is willing to give me answers.

I would like this resolved as soon as possible, as no one will refund all the airtime wasted to contact your call center and being put from one person to the next for the past few weeks

'kind regards, Moise Mundeke Kalema ***