Poor Customer satifaction

Good day

Please be advise i have been struggling since August a query to be resolved at your office and no feedback , i have logged a complain with the ombudsman again yesterday since your office cant actually resolving queries , your always add upon a query ,i am planning to take this to the news paper so that consumers can she its not worth while banking with FNB , i am busy with standard bank to actually move over all my bank to them this include my bond, credit card everything , Consumers needs to know that you guys sell your products to customer but cant fixed the problems , all you guys have been causing me the past couple months is stress i am constantly at the doctor how to deal with stress that your office is causing me , i guess FNB will be the cost of my death as well.

i need your office to step up and fixed what needs to be fixed