CA
Conita A

1 reviews | Active since Feb 2020

26 Jul 2020, 00:56

Poor "Customer response

I have been requesting for settlement letter on my cash flow covid loan since Monday and up until today i havent recieved anything this is poor service honestly. I know most agents is working from home but its not a excuse to deliver poor service

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2020, 13:28
Official
Good day 
CA
Conita A's update28 Jul 2020, 06:28
Reviewer Update

Good day
Please reculate the amount as per the attache lndicates the amount given and what the total amount would have been if i pay over 60 months i am only saving 4000 less interest the attached also indicate that my overdraft would been paid but never was and on my app it indicate a balance of R27000 and somethings also i dont understand the last amount credited R1783?