iI
idicheria I

1 reviews | Active since Jun 2018

12 Jun 2018, 10:13

Poor customer relations

I have been experiencing no cooperation from FNB. I have contacted them numerous times to sort out my forex payment issue since it keeps giving me an error. This has been going on for at least two months, till date I have received no response in anyway from FNB.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2018, 10:26
Official

Good Day Mr Idicheria ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Forex to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***