POOR CUSTOMER FROM FNB

FNB General Complaint reference *** Absolutely not assistance with an incorrect payment to a dormant STD account. The personal banker hardly communicated, The lost Fund Supervisor the same. Their mail addresses, ***; *** Thank goodness for Janine Cooksen of Std Bank who remained resolute and determined to reverse the mistake. Annaline Clarke of my local FNB tried her best. FNB customer care missed their self-imposed deadline to contact me. Impersonal banker, Don't care Customer Care dept. Will have to review my 30 year old business account with FNB! SWA FNB!