CR
Collen R

1 reviews | Active since Dec 2016

12 Sept 2018, 09:33

Poor customer experience

Its been almost three month and my issue hasn't resolve, i am unemployed now and the debit order aint going through,and this month my car would be repossessed because fnd do not want to give me back my money.So i just feel like this bank just want to see people suffering before they can issue help.am even thinking of taking this issue further more to the lawyers.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 11:31
Official

Good Day Collen ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***