Poor Customer Care

I have got an existing FNB life policy, the information on my policy is incorrect. Cant understand why the information is wrong as the consultant asked me the same questions ********** 0 times and still get the info wrong. How is this possible? This is ridiculous!!!!!

I have been trying to contact FNB Life for the last 4 day, they simply do not answer their phones. I have sent 2 mails and no one has contacted me. I got hold of my personal banker and neither she could get hold of the FNB Life Department.

You are quick to sell a policy but the after service is very poor.

This is really unacceptable and not good service.

I will take this further if I am not contacted.

Please get the FNB life department to contact me so that I can cancel my policy.

I am not going to pay for a service that is not up to standard.

Really FNB, this is not how you guys operate.