POOR CURTOMER SERVICE

FNB is carrying out a FICA on my Personal and Business Accounts, both held by FNB. One of the requirements is that I must provide FNB a three month's bank statement for my business account. The business account is held at FNB!!! I had a long argument with the agent from FNB who insisted that I must get the statements and send them to their department. She finally escalated the matter and agreed that they will request the statements from the business section.