KM
KATE M

1 reviews | Active since Jan 2014

08 Dec 2017, 08:09

POOR CREDIT REPORT BECAUSE OF FNB

i sent numeruos emails about 4 accounts reflecting under my name but i only have two accounts why is 4 accounts reflecting on my credit report i sent about 20 emails and apparently this was sorted it is still not sorted and i have closed one of my accounts and it is still reflectind on my report

why did i settle it if it is still reflecting on my report fnb claims to be the perfect bank but it is really not they provide poor service why ruin my life now i cannot apply for any credit because there is four acounts under my credit profile of which there should be one sort i=this out

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Dec 2017, 09:23
Official

Hello katsana,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)