Poor costumer service

i closed my credit card with FNB in March 2015 with difficulty, after having to call everyday to make sure that the account is closed. My information is still not updated at the Credit Bureau facility even after i have made request.. When i call the FNB cards costumer call center, nobody can assist me. i keep being transferred to different departments, only to have those department transferring me back to the costumer call center. When i send emails. no one comes back to me.<br> Poor, frustrating costumer service.