Poor complaint resolution.

A no good bank forcing clients to have an F..N.B app even if you don't need it. Forcing clients to register online so you can view your statement this is really disgusting service. I just asked for my home loan statement I was told they are un able to mail it to me or print it for me. Then they say it's the bank policy. I This does not happen in other banks it only happen in this disgusting bank. I will really take this matter far and above..