EW
Elizabeth W
1 reviews | Active since Jan 2022
15 Mar 2022, 15:16
Poor Client Service
Since my last review about FNB to date they have never contacted me at all. I am wondering what their reason may be. I came to the conclusion that maybe I am an irrelevant client. I have never heard from FNB ever again yet they made sure my bank account balances are 0000. They cleaned up frozen bank accounts.
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Elizabeth W's updateReviewer Update
15 Mar 2022, 15:46Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
above is a message FNB has been sending me every now and then since December last year. I wonder who's fool do they think I am. This looks like an automated message with someone just pressing send everytime I complain. But further no actual effort has been made to attend to me as a client.
Client service sucks.
Client service sucks.
EW
Elizabeth W's update15 Mar 2022, 15:46
Reviewer Update
Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
above is a message FNB has been sending me every now and then since December last year. I wonder who's fool do they think I am. This looks like an automated message with someone just pressing send everytime I complain. But further no actual effort has been made to attend to me as a client.
Client service sucks.
Client service sucks.